Frequently Asked Questions
Find answers to common questions about our photo restoration services
General Questions
What is photo restoration?
Photo restoration is the process of repairing and enhancing old, damaged, or faded photographs using advanced digital techniques. Our AI-powered service can fix issues like scratches, tears, color fading, water damage, and more, bringing your precious memories back to life.
How does the restoration process work?
Simply upload your photo through our website, and our AI technology will analyze and restore it automatically. The process typically takes just a few minutes. You'll receive a preview of the restored image, and once you're satisfied, you can download the high-resolution version.
What types of photos can you restore?
We can restore virtually any type of photograph, including black and white, color, sepia, and vintage photos. Our service works well with photos that have scratches, tears, fading, water damage, or other common issues.
Technical Questions
What file formats do you accept?
We accept most common image formats including .JPG .JPEG .PNG and .WEBP. For best results, we recommend uploading the highest quality version of your photo available.
What resolution will my restored photos be?
We maintain the original resolution of your uploaded photos and enhance them where possible. The final output will be in high resolution, suitable for printing and digital use.
How long does the restoration process take?
Most photos are restored within 5-10 seconds. The exact time depends on the size of the image and the extent of damage.
Pricing & Plans
Do you offer a free trial?
Yes! We offer one free photo restoration to let you experience our service quality. No credit card required.
What payment methods do you accept?
We accept all major credit cards, PayPal, and Apple Pay. All payments are processed securely through our payment partners.
Can I get a refund if I'm not satisfied?
Yes, we offer a 100% satisfaction guarantee. If you're not completely satisfied with the restoration results, we'll either fix it to your satisfaction or provide a full refund.
Privacy & Security
How do you protect my photos?
We take privacy seriously. All uploaded photos are encrypted during transfer and storage.
Who owns the rights to the restored photos?
You retain all rights to your original and restored photos. We only use them for the purpose of providing our restoration service.
Can I share my restored photos?
Absolutely! You can download and share your restored photos however you like. We provide high-resolution files suitable for printing, social media, or digital storage.
Still have questions?
Contact Support